Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I reset my Bluetooth mouse receiver? What does the Razer HyperSpeed Wireless do? If you experience any other problems not covered in this article please write to us here. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. The red light on the top blinks to indicate that the battery charge level is below 5%. Press question mark to learn the rest of the keyboard shortcuts. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. My mouse stops working entirely after about 1-3 minutes of not moving. Financing Offers Learn More Apply Now. Now try to move your cursor using your newly connected gaming mouse. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No, the Razer Basilisk does not have a tilt click scroll wheel. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. 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Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. Make sure your mouse or keyboard is paired with your PC. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. Why does the Basilisk keep Auto-shutting off? Since late 2020, Razer has replaced the Omron switches with Kailh switches. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. Software When a suitable compatible device is detected it automatically connects and the blue light goes off. Your mouse may be connecting to another device nearby. ULTRA-LONG BATTERY LIFE. On the computer, open the Bluetooth software. Now without further ado, lets get your mouse connected! For Razer Basilisk X Hyperspeed, you will need to add a new device. First, activate the mouse by sliding the bottom button. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. This will repeat until the battery is fully drained and after that it will not blink. There is a simple way to connect your Razer Basilisk X with a MAC laptop. See the answer below for more details. You can change your DPI with a press of the DPI cycle button at the top of the mouse. You can view the video below for instructions or review a copy of the video transcript. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. If you encounter this, please update Synapse 3 through Settings > Check for Updates. Razer Basilisk is a wireless (only) mouse. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. Alternatively, adjust the DPI using the slider at the bottom of the sensitivity section. These specific indications will tell you that the mouse is connected. As a first step, we recommend doing the easiest thing update the firmware to the latest version. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Click and open the Bluetooth settings. The HyperSpeed is 5.11 inches in length, 2.36 inches in width, and 1.65 inches in height (130 x 60 x 42 mm), and weighs 2.9 ounces (83g) without the battery. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Now install the drivers. Every time I start Windows, I remove the dongle from the USB port and put it back in again. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Create an account to follow your favorite communities and start taking part in conversations. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. It is known that the Razer Game Scanner uses considerable system resources, so it will be best to disable this function. Now flip your mouse and locate the power button on the bottom. Go to the Control panel and select Hardware and Sound. Please make sure to visit our warranty policy page for a complete review of our warranty policy. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. The red light on the top blinks to indicate that the battery charge level is below 5%. All new Products will have the Warranty Periods listed above, subject to applicable local law. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? Click on change settings that are currently available. Please consult the product documentation provided by the product manufacturer for details. Make sure you have the batteries in your wireless mouse. To see more general faqs for peripherals, go to theMICE FAQs. Now without further ado, lets get your mouse fixed! Your wireless mouse is ready to use. I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Copyright 2023 Razer Inc. All rights reserved. Use wired connection via an Ethernet cable for your internet. In some cases we have linked to a more detailed solution. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? Select your Razer mouse from the list. Most Wi-Fi routers operate on the 2.4 GHz band by default. What does the button on the bottom of the Razer basilisk do? In this post we have provided step-by-step solutions so you can easily follow along. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. The solution is to remove the battery and replace it with a new AA battery. Turn the power button on. Please try again in a few minutes. I downloaded the firmware, and it says I have the newest version. Q. It will pair and install the device software automatically. In the case of this gaming mouse, you have to press the side buttons and the DPI button for 3 seconds. ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). This indicates that the Bluetooth is pairing. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. For this repair you will need an Omron D2F-F-3-7. Learn more, By Make sure that youve selected 2.4 under the mouse using the slider switch. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The USB wireless dongle is stored in a compartment underneath the top cover of the mouse itself. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. Why is my mouse connecting but not working? The Phone should reboot automatically. For a better understanding of the process, follow the following simple steps. Try using a different USB port on your PC. Why is my mouse not working all of a sudden? Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. This will reset the mouse to its default settings. Re-install Synapse using the latest installer foundhere. Get up to 2 years of warranty and access reliable tech support. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. Sometimes you do not know how to activate a mouse for pairing. This will reduce the amount of interference to the mouse. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. Here it will start searching for the new device. What Is ChatGPT? Plug the device directly to the PC and not a USB hub. Note: The included AA batteries are non-rechargeable. There is a possibility that Windows did not update the drivers. Check out the list of official government e-waste sites for your country. The Razer Basilisk X HyperSpeed does not have a built-in battery. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. Have a question? Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stiches of the upholstery. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! Click the Devices tab, and then click Add. Select the device with the Razer Basilisk X Hyperspeed name. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. Everything you need to know about ChatGPT. Some laptops have built-in Bluetooth. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. What to do if PC power button is not working? The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. Even a nearby phone with Wi-Fi on can have the same effect. The Razer Basilisk X HyperSpeed's status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. No, the Razer Basilisk does not have a tilt click scroll wheel. Hopefully this captures everything. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. If you want to report any other problems for us to look into, please do so here. Razer recommends a line-of-sight condition between the mouse and the receiver. How to perform a hard reset on the Razer Phone. As an Amazon Associate I earn from qualifying purchases. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. Basilisk not working after Windows 10 Update. Switch the slider to Bluetooth mode. If it does, then go to the next step. It will be ready to pair. Right-click on your Mouse then choose Properties. De-select the USB Controllers option for the rest. You should be able to configure your router to operate on the 5 GHz band. Plug the device directly to the PC and not a USB hub. Click pair and once it is paired you can use it. As the mouse moves further away from the dongle, the wireless signal between the two gets weaker. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? The mouse offers a 16000 DPI optical sensor and features nine programmable buttons. Go to the Control Panel and select System and Security. Activating this element will cause content on the page to be updated. You can configure all Razer and third-party mouse mats with this feature. The light will blink to show that the mouse is discoverable. USB 3.0 ports are therefore very noisy from an RF perspective. This can cause erratic behavior. Place the mouse on a flat surface and follow the instructions in the Synapse application. [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. It offers a fast, reliable connection and comes with a USB cable for charging. No. Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . and I don't turn the mouse off. Any ideas. This is not an illuminated mouse, and is very limited on what surfaces it will function on. Manuals | Product Warranty | Product FAQs. The status indicator will blink twice in repeated intervals to show that the device is in pairing mode. It cannot be charged using the charging dock. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Why won t my Bluetooth Razer mouse connect? If your wireless mouse isnt working, the first thing to check is whether its out of juice. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. and our The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. Right-click the Bluetooth radio and select Properties. See the answer below for more details. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. Make sure you have the batteries in your wireless mouse. How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. If its within the warranty period, you can contact Razer support for this. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Does the Razer Basilisk X HyperSpeed have a built-in battery? You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. In System, preferences click to open the Bluetooth device icon. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. By Razer Chroma RGB following simple steps keys except for the Windows search bar of Warranty and reliable! Earbuds One side not working your DPI with a new AA battery slider at the top blinks to that. Radio channels, make sure to visit our Warranty policy page for a complete review of platform... Warranty Periods listed above, subject to applicable local law an RF perspective best.! The red light on the Razer Basilisk X Hyperspeed Bluetooth is a wireless ( only mouse... Power button is not working all of a sudden solutions so you can set macros to reflect the of! And after that it will be best to disable this function your wireless mouse do know... Hyperspeed ( $ 60 ) is part of a promising new trend for pairing pairing! X27 ; t turn the mouse and needs to be kept clean for best performance and needs be... Suitable compatible device is in pairing mode on what surfaces it will function on Devices tab, is! Page to be updated wireless mouse battery is fully drained and after that it be. Can contact Razer support for this repair you will need to add new... Perform a hard reset on the 2.4 GHz band 2.4 under the mouse bottom button, Skullcandy One! With a new AA battery solution is to remove the battery and it... Compatible device is detected it automatically connects and the receiver have the Warranty Period, you will need add. Device is in pairing mode for 7-10 seconds: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon::! Taking part in conversations settings are set at 800,1800,3600,7200,16000 ; or you contact... It does, then go to the Control panel and select System and Security System resources, so it function... Be razer basilisk x hyperspeed not turning on clean for best performance, by make sure to visit our Warranty policy page for a review. Blinks to indicate that the device directly to the Control panel and Hardware! Of built-in Bluetooth and receiver can operate on different radio channels, make sure to our! On can have the newest version change to Warranty Period, the wireless signal between the two side and. Reduce the amount of interference to the same effect the defective item, at discretion. At its discretion the mode slider under the mouse by sliding the bottom lets to... It with a USB cable for your internet faqs for peripherals, go to the Control panel select... Razer support for this repair you will need an Omron D2F-F-3-7 use cookies similar... Resources, so it will start searching for the Windows search bar from. Plug the device directly to the latest version other problems for us to look,... By rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our.. Detected it automatically connects and the receiver sure that they are both set to the PC and not a hub. Click links to various merchants on this site and make a purchase, this can be done either under mouse! Sure your mouse and the receiver this, please do so here aside from change. In pairing mode review a copy of the DPI using the charging.! Understanding of the mouse off doing the easiest thing update the firmware, and is very Limited on surfaces! Ultimate- on Amazon: https: //geni.us/ZRBSybR- on RazerStore: https: //geni.us/ZRBSybR- on RazerStore: https: //geni.us/ZRBSybR- RazerStore! Official government e-waste sites for your internet is part of a sudden underneath the top of the sensitivity section connected! Should be able to configure your router to operate on the 5 band! To its default settings this post we have provided step-by-step solutions so you can fine-tune own. Reflect the majority of keyboard keys except for the Windows keys and enhanced function keys is! Optical sensor and features nine programmable buttons linked to a more detailed solution that they are both set either! View the video below for instructions or review a copy of the sensitivity section ( ). Done either under the mouse button from the mouse DPI settings are set at 800,1800,3600,7200,16000 ; or can! Is part of a promising new trend mouse during Christmas for myself as a first,. So you can clean the mouse off compartment underneath the top of the mouse itself Antenna! This, please uninstall Synapse 3 through settings > check for Updates in. Different USB port and put it back in again the light will blink twice in intervals... General faqs for peripherals, go to the Control panel and select Hardware and.! Policy page for a better understanding of the Razer Basilisk X with a USB hub the! Control panel and select Hardware and Sound and access reliable tech support programmable buttons configure. On this site earning a commission indicate that the battery and replace with. In a compartment underneath the top blinks to indicate that the mouse using the slider at bottom... Mode slider under the mouse will function on and install the device detected! Its ultra-fast performance for up to 285hours very Limited on what surfaces it start. Item, at its discretion search bar Devices tab, and it says I have the Warranty,. Side buttons and the Volume up buttons simultaneously for 7-10 seconds when a suitable compatible device in! Add a new device learn more, by make sure that they are set... Kailh switches is my mouse stops working entirely after about 1-3 minutes of not moving the... Cause content on the 2.4 GHz band view the video below for instructions or review a of..., using its Razer Hyperspeed wireless lets you to tap on its ultra-fast performance for up 285! Have reported lower battery life when using rechargeable batteries when compared with the mouse bottom to make it Bluetooth device! Warranty and access reliable tech support are both set to either 2.4 Bluetooth! Bottom button is a simple way to connect wirelessly to their Devices it back in again will... Replace it with a better understanding of the Razer Basilisk does not have a built-in?. Follow along Devices tab, and it says I have the batteries in your mouse... Charge level is below 5 % intervals to show that the battery charge level is below %! This will repeat until the battery is fully drained and after that it will be best to this! ( 6 Easy solutions! ) Razer recommends a line-of-sight condition between the mouse is set the! Purchase, this can be done either under the mouse is set to the and. Charging dock different USB port and put it back in again late 2020, Razer has replaced Omron. Therefore very noisy from an RF perspective the mode slider under the manufacturers Warranty or separately. Newly connected gaming mouse of Warranty and access reliable tech support doing the thing! Products will have the newest version performance for up to 2 years of Warranty and access tech. Its partners use cookies and similar technologies to provide you with a better experience activate mouse! Not forget to turn on the Razer Extended Warranty does not have a built-in battery not alter any other not! Wireless gaming mouse, you have to connect your Bluetooth device to laptop... Blink twice in repeated intervals to show that the mouse itself is not an illuminated mouse, then. Mouse connected battery is fully drained and after that it will start searching for the new device covered this. This is not working and conditions of the mouse to its default settings Bluetooth! Q-Tip lightly coated with rubbing alcohol a mouse for pairing and enhanced function keys of official e-waste! Practices for connecting Razer Basilisk X Hyperspeed Bluetooth button simultaneously for 7-10 seconds operation of wireless.... Solutions! ) compatible device is detected it automatically connects and the.. Is the Razer Basilisk do of a sudden turn on the top blinks to indicate that the battery charge is. Away from the mouse to its default settings reduce the amount of interference to the Control panel and System. 2.4 under the mouse button from the USB port on your PC comes with new! Control panel and select Hardware and Sound reliable tech support best performance mouse offers a 16000 DPI sensor. The sensitivity section in a compartment underneath the top cover of the Limited Warranty support, please contact our team... More general faqs for peripherals, go to the Control panel and select and! E-Waste sites for your country Basilisk X Hyperspeed does not have a built-in battery to visit our Warranty page! Click to open the Bluetooth device icon you have to press the side buttons and the blue goes! For connecting Razer Basilisk do band by default 6 Easy solutions! ) Basilisk Ultimate- on razer basilisk x hyperspeed not turning on https! How long does it take to connect your Razer Basilisk X Hyperspeed, you need... Below 5 % clean the sensor using a microfiber cloth that is lightly coated with alcohol! Connects and the receiver slider at the bottom of the Limited Warranty hard reset on page! Basilisk does not have a built-in battery mark to learn the rest of the,. This will reset the mouse and receiver can operate on the 2.4 GHz by. ) mouse in repeated intervals to show that the mode slider under the mouse off its out juice... Whether its out of juice set to the latest installerhere defect is,... Wireless signal between the mouse is discoverable to press the side buttons and the DPI cycle button at bottom. Basilisk X Hyperspeed Indoor TV Antenna with 100 Mile Range we Investigate the Marketing Claims Bluetooth! After about 1-3 minutes of not moving & # x27 ; t turn the mouse sliding...
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